Last Updated: [Date]
AURELIAN respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information may be collected when you use the AURELIAN website, why it may be used, and how you can contact us regarding privacy-related concerns.
1. Information We May Collect
Depending on how you use our website and place an order, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and delivery information
- Order and transaction details
- Product and size selections
- Information provided when contacting customer support
- Information necessary to process returns, refunds or other order-related requests
We may also receive certain technical information associated with your use of the website, such as browser, device or website-usage information, where applicable.
2. How We Use Your Information
Information may be used for purposes including:
- Processing and fulfilling orders
- Confirming and communicating about orders
- Arranging delivery
- Processing returns and refunds
- Responding to customer enquiries
- Providing customer support
- Maintaining records of transactions
- Improving our website, products and services
- Preventing fraudulent or abusive activity
- Meeting applicable legal and regulatory requirements
3. Payment Information
Where payments are processed through a third-party payment service provider, payment information may be handled directly by that provider according to its own privacy and security practices.
AURELIAN does not intentionally retain sensitive payment credentials such as complete card numbers or payment passwords unless specifically required and lawfully permitted.
4. Sharing of Information
AURELIAN may share necessary information with trusted service providers where required to operate the website and fulfil orders.
This may include:
- Courier and logistics providers
- Payment service providers
- Website or hosting service providers
- Technology and service providers assisting with website operations
- Professional advisers or authorities where disclosure is required by law
Information will not be sold to third parties for unrelated purposes.
5. Data Security
AURELIAN takes reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
Personal information may be retained for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes and complying with applicable legal obligations.
7. Cookies and Similar Technologies
The website may use cookies or similar technologies where necessary for website functionality, security, analytics or other legitimate purposes.
The use of such technologies may depend on the services and tools integrated into the website.
8. Third-Party Services
The AURELIAN website may contain or use third-party services or links.
AURELIAN is not responsible for the privacy practices of independent third-party websites or services. Customers are encouraged to review their respective privacy policies.
9. Privacy Requests
If you have a question regarding your personal information or wish to raise a privacy-related concern, please contact:
Email: [support email]
AURELIAN will review such requests in accordance with applicable law.
10. Changes to This Policy
AURELIAN may update this Privacy Policy from time to time to reflect changes in its practices, services or applicable requirements.
Any updated version will be published on this page with a revised "Last Updated" date.